In case the product you ordered was sent correctly to you by AFP Cyprus, it does not have a defect BUT it does not satisfy your needs, you are responsible to send it back to our ACS location ( Leoforos Archiepiskopou Makariou Iii 127, Larnaca 7102) within 7 days from the date you received the product at your own cost and we will replace it with another one. If the price of the product (at the date of purchase) exceeds €100, AFP Cyprus will pay for the shipping cost of the new product back to you. If the product’s price is below €100, the new product will be shipped to the customer at his/her own cost.

Rackets: To return a new racquet there are two prerequisites;

1. The plastic wrap on the handle has not been removed.
2. The racket has not been played with AT ALL.

In case the product you ordered has an obvious defect when received and its original tags and packaging are intact, the consumer must firstly report or email a picture of the defective product to AFP Cyprus (allforpadelcy@gmail.com) and then ship it back at our expense to this specific ACS location (Leoforos Archiepiskopou Makariou Iii 127, Larnaca 7102) within 7 days from the date of delivery. AFP Cyprus will either substitute the defective product or refund the customer. If however, there is no obvious defect in the returned product, we will charge you the shipping cost to our ACS location as well as the one back to you no matter what the value of your order was. NO REFUND OR SUBSTITUTION WILL BE ACCEPTED AFTER 7 DAYS OF DELIVERY